ParentPay is the school online payment system that lets you make secure online payments by credit or debit card for a variety of payments including dinner money, school trips, extra-curricular activities and many other school events. You can also pay cash at local PayPoint stores. Please note we no longer accept cheques or cash at school.
ParentPay offers you the freedom to make payments whenever and wherever you like, 24 hours a day, 7 days a week – safe in the knowledge that the technology used is of the highest internet security available. You have a secure online account, activated using a unique set of activation codes. You will be prompted to change these and create your own secure Username and Password for future logins. If you have two or more children at the school, you can merge their accounts once logged in.
Making a payment is straightforward and ParentPay holds an electronic record of your payments to view at a later date; no card details are stored in any part of the system. Once you’ve activated your account you can make online payments straight away. Please note there is a minimum payment of £2.10 for dinner money only.
Please be aware that, after recent changes introduced by Parent Pay, that any monies you pay to Parent Pay are held in a ‘holding’ account (which the School has no access to), until you allocate it to dinner, trip etc. – it is only after you have completed this allocation that monies are paid over to School.
Parents not wishing to pay online should contact the school office to request the option of paying at local convenience stores displaying the PayPoint logo. You will be issued with a bar code letter for each service, e.g. dinner money, school trips etc. which is scanned by the Paypoint retailer when you make your payment. PayPoint payments are recorded in the same way as online payments and may be seen in your payment history.
By registering an e mail address with ParentPay, you will be assisting the school to become paperless, where possible, as we will be able to send all letters, newsletter and information, regarding your child, to you electronically.
Your child will be able to access their dinner money in the canteen, at break time for the tuck shop and for dinner at lunchtime, by using their biometric log-in at the till. This will mean that they do not need to carry cash around in school. We suggest that even if your child is bringing sandwiches to school it is useful for them to have £20 on their Parentpay account for those days when they do not have any dinner, for whatever reason.
Your child will have an image of their fingerprint taken for use with the canteen system only. We have received assurances that the system we have authorised cannot use the image for any other purposes. The system uses an image of the fingerprint to create a mathematical algorithm and then discards the fingerprint; only the numbers remain and these cannot be converted back into a fingerprint image. When a student leaves the data can be deleted. We will need to register all students regardless of whether they currently receive a dinner or use the Tuck Shop.
Although it would assist in the smooth operation of the system, fingerprinting is purely voluntary and those not wishing to undertake the registration will receive a ‘swipe card’. The initial card will be issued free but incur a £2 replacement fee for loss or damage to the card.. Should you wish to have your child removed from biometric registration, please complete and return the form below.
Free School Meals
One of the many advantages of introducing a cashless system is that it removes any embarrassment for children that may receive free school meals. Although our numbers may be relatively small I believe there could be some parents that may qualify. The criteria can be found on the Denbighshire County Council website – www.denbighshire.gov.uk any enquiry can be made in confidence with the school.
If you have any problems or queries with Parentpay please contact school on 01745 815228.